OUR MISSION
WE ARE COMMITTED TO HELP TRAIN OUR EMPLOYEES BY IMPROVING THEIR COMMUNICATION SKILLS, IT KNOWLEDGE, achieve our customers goals AND OPEN DOORS TO BETTER OPPORTUNITIES IN THE FUTURE.
OUR VISION
TO MODERNIZE THE CONTACT CENTER INDUSTRIES IN LAO PDR AND SURROUNDING ASEAN COUNTRIES.
OUR CORE VALUES
THE HISTORY OF ACC
kevyn is a young canadian entrepreneur who moved to laos pdr in 2012 at the age of 22. he started working for a canadian software company, aheeva technologies, as their business development manager for apac and later also handled emea.
In 2015, Kevyn organized a partnership between Datacom, a Lao IT Company, and Aheeva, as he founded ASEAN Contact Center (ACC): Lao’s first contact center BPO. SEVEN years later, ACC now has over 420 employees, worked with customers in Laos, Thailand, Vietnam, Brunei, and has an estimated annual revenue of over $2 MILLION.
‘I plan to expand ACC further into ASEAN and offer more BPO services to the region in all languages, in addition to growing ACC’s presence in new channels and Artificial Intelligence.”-Mr. Kevyn Mcgraw
Our company must treat our staff well. The staff must treat customers well. If the customer is satisfied, they will tell their friends about the experience. Their friends will then buy more. Finally, demand increases and our company must hire more staff! You see it is a full circle and everything is related.